Meet the Team
Over 25 Years of payment processing leadership and industry innovation.
About
A former Registered Investment Advisor and Financial Planner, Steve brings a deep understanding of the needs of financial institutions to the PenChecks Trust team. He holds a Bachelor of Science degree from the University of New Hampshire, where he was a member of the UNH football team.
Executive Profile
From broker (right out of college) to financial planner to Director of Sales for a strategic advisory firm, every step of Steve’s professional career has contributed to his broad understanding of financial and retirement markets. When PenChecks Trust decided to hire a senior sales executive dedicated to serving large, institutional accounts, Steve turned out to be a perfect fit.
“The transition to PenChecks Trust couldn’t have gone smoother,” says Steve. “My background gives me important insight into the challenges and issues our large institutional clients face. I have experience sitting on both sides of the table – the advisor and the service side. And in many cases I already have relationships with many of the people and institutions I call on. I also like the culture at PenChecks. Senior management gives you a lot of autonomy and responsibility and expects you to get the job done without the need for micro-management.”
In addition to his experience and expertise in the retirement plan space, Steve shares two important attributes with every member of the PenChecks Trust team – a problem-solving mindset and a strong customer service orientation.
“We solve many of the same problems for our big institutional clients that we do for smaller TPA firms – we make their lives easier by taking a lot of time-consuming back-office functions away from them,” adds Steve. “We do a lot of the ‘heavy lifting’ so they have more time to focus on growing their businesses and building stronger relationships with their clients and partners.
“As a leader in our industry, PenChecks brings a lot of value and expertise to the table. We also make sure everything we do is compliant, which takes another load off our clients’ shoulders. It gives me a great deal of satisfaction to provide solutions that our clients appreciate and truly value.”
Family, Fitness, Self-Reflection
With three teenage daughters reaching the age of making important life decisions, Steve devotes most of his non-working hours to quality family time. This includes many weekends cheering on his daughters in their sports activities. Yet, no matter how busy his schedule, Steve always carves out an hour a day of quality “gym time.” In addition to staying fit, he uses this time to de-stress and reflect on where he is in life and where he’s going.
Steve admits the best advice he ever received is a bit of a cliché: “People don’t plan to fail, they fail to plan.” Yet, to this day he takes a few minutes each morning to plan and organize, a strategy that seems to be working in his professional and personal life.
Quick Links:
Get to know our team...
Spiro Preovolos / President and CEO
Mike McWherter, JD / Chief Compliance Officer
Darryl Kuhn / Chief Technology Officer
Kevin D. Smallen / Chief Information Security Officer
Alexandra Gerritsen / Chief Operating Officer
Wendy Henderson / Vice President of Quality and Logistics
Scott Okrasinski / Vice President / National Sales Director
Steve Wagoner / Vice President of Institutional Sales
Tom Drosky / West Regional Vice President
Paul Kociuruba / Central Regional Director
Laurie Kemp / South Central Regional Director
Tim Loehr / East Regional Director
Cristina Stanton / Relationship Management Director
Calling All Career Seekers.
We’re looking for team players. Browse our current opportunities: