Customer Service Archives - PenChecks Trust

PenChecks Opens New Call Center to Improve Phone Support

by PenChecks Trust | Aug 22, 2021 | Blog

A year ago at this time, most of us were just starting to come to terms with the disruptions at home and in the workplace caused by the COVID-19 pandemic. Halfway through 2021, it looks like we’re finally starting to turn the corner in restoring a sense of normalcy in our lives and our businesses.

Topics

Avoiding Improper Retirement Plan Distributions: The DOL and the Good, the Bad and the Ugly

One of the challenges of administering a retirement plan is the timely and proper payment of distributions to plan participants. This responsibility occurs in more than one context, and can have a number of “facts and circumstances” variations.

Why You Need Cyber Security Insurance and How to Get It

In recent months, the topic of Cyber Security insurance has crept to the top of the charts for the Department of Labor’s (DOL) ERISA Advisory Council (EAC). Each year, the EAC picks topics it deems crucial to the administration of ERISA.

How to Fight Back Against Social Engineering Hackers

Have you or your business fallen victim to a social engineering scam? Are you concerned about having sensitive client data stolen from your computer network by a cyber hacker? If so, you’re not alone, as cyber security has become an ever-growing threat to individuals and companies around the globe.

SSRA and RSSA: The Next Step in GID (Getting It Done)?

I learned a long time ago that laws can be like sausage. They may look great but you don’t want to see them being made.1 That may also help explain how we get some of the unusual, sometimes pithy acronyms used for new legislation.

U.S. Supreme Court Rules On Fiduciary Responsibilities

Are plan fiduciaries protected from excessive fee lawsuits just because they offer participants a menu of investment funds that includes some low-fee investment choices? Or are plan sponsors and other fiduciaries required to do more than that?

September 26 – 28 / The NCEO Fall ESOP Forum

Hilton Ballpark St. Louis / Saint Louis, MOPenChecks is proud to sponsor this year’s NCEO Fall ESOP Forum. Come by and meet our team, connect, and take advantage of unlimited opportunities to hear from the members of the employee ownership community!

October 16 – 18 / Wealth@wor(k) – Helping Employees Achieve Financial Freedom

Paris Las Vegas Hotel / Las Vegas, NVCome out and meet the PenChecks Team in Las Vegas! We are proud to sponsor this year’s Wealth@wor(k) Conference. See you there!

October 23 – 26 / ASPPA Annual 2022

Gaylord National Resort & Convention Center / National Harbor, MDLevel Up at ASPPA Annual 2022 and come meet the PenChecks Team, booth #205! PenChecks is proud to sponsor this year’s event.

November 2 – 4 / Randug 2022

Sandpearl Resort / Clearwater Beach, FLWe will be in beautiful Clearwater Beach and look forward to connecting. PenChecks is proud to sponsor this year’s event. See you there!

November 6 – 8 / The Spark Forum

The Breakers / Palm Beach, FLJoin the PenChecks Team in Palm Beach for the 2022 Spark Forum and connect with your fellow executives in the Retirement Industry!